When you order custom designs, they will be produced as closely as possible to your request. Please remember that each design is custom made.
No two arrangements are exactly alike and color and/or variety substitutions of flowers may be necessary. Prices and availability of seasonal flowers may vary.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country and the seasonal availability of some flowers. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal or greater value if required.
Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.